![]() ![]() Hmm well, in my experience (not just with Canon) if there is any issue that is remotely obscure, the front line support staff will not really know if something like that is or isn’t a hardware issue. otherwise mine has a problem too haha I wouldn't like it doing it all the time randomly but somehow it is reassuring as I hear the faint clunk in my bag and know that my phone has connected to it ok. ![]() I am assuming here that the R5 shutter noise when connecting to the camera with the Canon app to review photos is currently expected behaviour though. If you can find a device that looks like it might be causing it I'd start poking about, maybe going into bluetooth settings and if the camera is listed, does it change to "Connected" at the time the shutter thing happens, if it has the Canon app on uninstalling it and checking etc. If it's still doing it then I'd look at speaking to Canon or the store asap. if it was still doing it, I'd physically move it well out of range of where I had it to 100% rule out other devices. I would be interested to hear if it stops if you disable bluetooth/wifi in the camera, if so I'd turn it back on and assuming it is still doing it I'd then start disabling bluetooh/wifi on other devices, starting with the most obvious like your phone if you've used that with the camera and if it's still doing it I'd disable anything else I could find. I'm pretty confident my camera has no issues but I can manually go and make it do something similar fiddling with my phone so the theory another device can be making it happen randomly is pretty plausible. ![]() I would agree with others that it should not be doing that but that doesn't mean there is a fault with the camera itself. If you can afford the time (given any exchange windows etc.) I would not be rushing to return the camera without debugging as much as you can as the camera might be perfectly fine. ![]()
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